CDN.com.tr Help

Accounts and packages

Use this section when the question is about which account is active, whether a package is available, or why an account-scoped screen does not show data.

Accounts and packages

This section covers how accounts and packages organise your services on CDN.com.tr. The active account scopes almost every screen — domains, SSL, cache and platform resources all belong to one account — so if a page looks empty, the first thing to check is which account is selected.

A package (your plan) sets what an account can do; you assign one before creating platform resources, and you can change it as your needs grow. Account lifecycle covers the rest: seeing an account’s status, deleting it, and restoring it if needed. Subusers only ever see accounts their parent owns, which keeps access clean in a team.

Use cases

A user sees an empty DNS or SSL page because no account is selected.
A user needs to assign a package before creating platform resources.
Support needs to verify that subusers see only parent-owned accounts.

Workflow

Open CDN Accounts.
Select the account from the switcher.
Review package state.
Continue to the product-specific section.

Checks

`selectedAccountUuid` is set in the browser.
The API uses owner or parent-owner scoping.
Package assignment is visible before gated actions.

Accounts and packages