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Account status, delete, and restore

Understand account enable/disable, deletion window, cancel deletion, and how Operations reflects queued account work.

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Accounts and packages

Account status, delete, and restore

Understand account enable/disable, deletion window, cancel deletion, and how Operations reflects queued account work.

Panel path

  1. Management Panel
  2. CDN Accounts
  3. Status / Delete / Restore
  4. Activity
  5. Operations

Prerequisites

  • The action applies to a selected and owned account.
  • Delete, cancel, or status changes may create operations.
  • Operation details must not expose another account.

Step-by-step guide

1

Confirm account and action

Status, delete, and package icons must be used on the correct row.

  • Find the correct row in CDN Accounts.
  • Check status before using an action icon.

Expected result: The action is scoped to the selected account only.

cdnctl equivalent 
cdnctl accounts list
2

Watch the operation result

If background work is queued, read the customer-visible status from Activity > Operations.

  • Open Operations from Activity.
  • Check the related operation row.

Expected result: Success or failure details are redacted and explainable to the customer.

cdnctl equivalent 
cdnctl operations list --account <account_uuid>

Verification

  • Operation belongs to the selected account.
  • Cancel/retry is documented only through supported customer surfaces.
  • Deletion recovery window is visible when available.

Use cases

A customer disabled or deleted the wrong account and needs a safe recovery path from the panel.

Quick workflow

  1. Open CDN Accounts.
  2. Find the account.
  3. Use status, delete, or cancel deletion action.
  4. Check Activity > Operations when background work is queued.

Checks

  • The action is scoped to the selected account.
  • Deletion/cancel deletion is visible before irreversible cleanup.
  • Support can inspect operation UUID if the action fails.

Related pages

Assign package and entitlements

Packages are purchased in the panel and then assigned to accounts to unlock capacity, platform entitlements, and managed add-ons.